Our customer Jarred in California just received his Trug, a No.5 Royal Sussex Garden. He told us “My item just arrived and smiling from ear to ear. Absolutely perfect. Thank you all very much”. Thank you Jarred and we hope you enjoy using your Trug for many years to come.
It’s busy here at the Trug Shop! Today we have had orders on from UK, USA and Sweden and a customer in Guernsey asked if we can make it for Christmas, which we can! This week has seen dealer orders coming in the Europe as well to beat the brexit deadline (if it ever happens).…
I have just received some startlingly good news!! It’s not about our Trug Shop this time but the son of Jane Thomas who used to be our Export Sales Manager many moons ago Her son James is autistic and he developed a unique art of making lovely pictures from cut out bits of scratch card.…
Caleb and I have been up to the woods this morning to meet a new woodsman. What a lovely day to go to an English Woodland with the sun shining and quite warm. As our current woods are on the top of a hill there was little water underfoot, just a few isolated puddles. Last…
Julie & Geoffrey from Australia wrote to tell us that their Trug had safely arrived and now enjoys pride of place in their home. Both are keen gardeners and they said “We appreciate how busy your team of craftsmen have been recently catching up with the many orders placed with you and the very fine…
Sometimes we get it wrong and make a mistake. Inadvertently we sent a Trug to Anna Love in the USA that was not up to standard. Anna was, naturally, disappointed so we sent her another one free of charge when she sent us photos of her original Trug. We are very sorry Anna and…
