Here we go again!! Our retail shop closes at end of business tomorrow until December as per government edit. However, if we have any shop stock left by tomorrow we will still be open for “ring and collect” In the meantime we are still receiving lots of mail and trade customer orders and are still…
At last we can see the end of the tunnel! Our lads and lass have made great inroads into the mountain of orders and have reduced the number still outstanding from 700 to just under 500! Well done everyone. When the current batch is completed we will be able to reduce the length of time…
It’s been a while since I had any spare time to post! During that time we have received lots of lovely e-mails and photos from customers who have been delighted with their Trug(s). Shaun visited our retail shop last Saturday and sent me the attached photo of his new Trug first day on duty, Thank…
I know that I have said this before, but……Trugs seem to bring our the sentimentality in folk. I have just received a lovely e-mail from Anne in Ontario, Canada in which she told me that her sister was thrilled with the Trug she bought her as a birthday present. Their Father left them a…
Everything comes in threes!! The third thing is that we now have stock for our retail shop which will open on Monday 3rd August. We will only have Royal Sussex Traditional Garden and South Down Rother (natural colour) Garden Trugs for the time being. Only one party of linked folk in at one time though,…
What’s happening at Thomas Smith’s Trug Shop? Everyone is now back into work and furlough is a thing of the past (after this week)! Chris (my son) and Caleb have reorganised the workshop practices and our production is gaining weekly. Our aim is for 120 Trugs a week, every week, on average before the end…
Folks, I am sorry that I haven’t put anything much on here recently but we have been so, so busy! Most of my days now are involving packing and despatching Trugs all over the World. We have gained several new stockist in the USA recently and have had lots of individual customers placing orders through…
We are very, very busy but are waiting for chestnut to arrive as my van is off the road until we get a new set of keys!! So, we are taking some time to sort out the workshop to make it easier to make more Trugs when the lads and lass get back. They won’t…
A part of our job that is so satisfying is when customers past and present write nice things about us. Today, out of the blue, we received an e-mail from Sandra Kochis from Montana, USA in which she just said “Purchased trugs from you a few years ago and just love them”. With the message…
During the coronavirus crisis we continue to work, but with a skeleton staff. In the photo, the one on the right is Caleb and on the left is Rob. We are doing our best to service orders in hand and those received from mail order customers on a daily basis but are only currently able…
