Please Note: Trugs sent to Norway or Switzerland will incur an additional £25 customs clearance charge for which we will bill you separately. This will probably apply to European Union parcels if we leave without a deal in January 2021. Orders sent to the USA under $800 do not currently incur customs duties!
Over the past few months we have offered only our Garden Trugs for sale in order to cope with demand. Whilst we still have strong demand for our Trugs we have added Oval Trugs and Flower Trugs to those available on back order. We are having to work on a back order basis for a while longer so please be patient whilst we make individual Trugs for our individual customers!
Despatches overseas are currently attracting a freight surcharge because of increases in courier charges world-wide and £20 will be added to orders outside of the U.K. and European Union at the end of the transaction.. Remote locations will also attract a surcharge from the couriers which will be billed separately.
Back orders will take at least 4 weeks for despatch. We cannot guarantee any specific time for delivery right now as we have recently been inundated with orders! We hope that our customers will understand that it takes time to hand-craft their Trugs.
Updated Monday 3rd September, 2020