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As a result of both raw material and staff shortages, we have decided to temporarily suspend production of our Royal Sussex Traditional and Wealden Sussex Trugs.  Over the next few weeks and months we will be training new staff and will advise our customers when we are again able to supply these popular Trugs.  Our South Down Contemporary Trugs are still available and are helping us weather the current difficult world economy.

Please scroll down the page to find our South Down Trug collections

Please Note:  Trugs sent to Norway or Switzerland will incur an additional £20 customs clearance charge for which we will bill you separately.  Norwegian customers will also be required to give their National Identity Number for customs purposes.    

Trugs delivered to overseas territories may be subject to import or local sales taxes.

For our USA Customers: Important News!

As our American customers will know, the de minimis allowance of $800 on small imported goods has been cancelled by the Trump administration. Additionally, new tariffs, which are a form of import tax, have been added.

Consequently, our customers now need to pay a 5.8% customs duty plus a 10% import tariff on all goods entering the country. This can make things complicated, so we have made it easy to buy one of our trugs.

We have a new page for American customers below, and all prices shown there are fully inclusive of the cost of the trug, door-to-door carriage by UPS, customs duty, and import tariffs. There is nothing more for you to pay, and customs clearance will be quicker as we will be paying those taxes before your trug leaves our workshop.  Customs clearance is usually affected during transit, thus saving time when your trug arrives in America.

Orders for the European Union

Good news!!  We are now listed on Etsy and Amazon for our popular South Down Contemporary Rother and Coloured Trugs (www.sussextrugs.com/colours), which means that Etsy will  collect local taxes due in your country at the time of purchasing.  This allows us to now supply our Trugs to consumer customers in the European Union.  We will be adding more inventory to our Etsy programmes soon, including more of the popular South Down Contemporary Coloured Garden Trugs. 

RETURNS POLICY: Customers must request authorisation to return any Trug, although we cannot accept returns from overseas customers.  Where a Trug is returned after authorisation by the company, we regret that we cannot refund the outward carriage/packing charges and there will be an administration fee for restocking. In the unlikely event of a fault in your Trug (not including knots, etc. on bark) we will collect and replace your Trug after receiving photographic evidence.

Sizing Information: Because our product is handmade from natural materials customers are advised that all sizes given are approximate.  Royal Sussex Trugs are measured externally and South Down Trugs internally.  The difference is because we used to be two separate companies until 1989 and we continued with previous measurement criteria.

Updated Saturday 13th September 2025

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