Thomas Smith - The Royal Sussex Trug

Happy Customer Testimonials

All the testimonials below are genuine remarks made by our customers and we have the records to prove it!

There is something infinitely satisfying about having a Trug and it will learn its manners from my old one, which must be at least 50 years old and is still serviceable, except for a small hole in the base. I couldn’t resist buying yours from Notcutts, St. Albans …….I refuse to use a plastic one! Daphne Griffin, Hertfordshire.

Just wanted to say Trug arrived on 13th December, safely in one piece. It is terrific! I wish I had one myself – maybe one day. I can’t wait to see Mum’s face when she opens it! Rebecca Haynes, Australia.

Thank you. I am sure it (the Trug) will be highly prized and much used for a very long time. Graham Rose,

Glasgow, Scotland.

The Trug arrived on Monday and is perfect! Michael Clarke, High Wycombe, Buckinghamshire.

I picked up the Trug today, it is beautiful and so light. I rushed out to the garden and filled it with broad beans – they make a lovely “clunking” sound as they drop in! Kerry Pattenden, Sydney, Australia

Trugs have been delivered this morning and look absolutely fabulous! Thank you for your first class product and service. Caroline Bunting, Romsey Marsh, Kent.

Just to let you know, the Trug arrived today. It’s lovely and I am sure that my mother-in-law will love it! Thanks for everything. Wendy Bowen, Chislehurst, Kent.

The Trug arrived this morning in good order and I’m very pleased with it. My mother will be delighted this Christmas, as she has been looking for a new Trug for a while. Tim Price, Nottingham.

The Trug arrived safely and is lovely, a perfect gift for my wife. Thank you. Robert Birtwell, Chichester, Sussex.

The Trug arrived safely today and I’m sure my Mother will be thrilled with it on Christmas day! Jane, Hill, Inverness, Scotland.

Just wanted to let you know that I am ABSOULTELY DELIGHTED with the Trug. It will make a wonderful gift and now that I have seen it, I think I will be ordering more in due course as gifts for other friends. It is such a delight to have a proper hand made one. Rosemary Byrde, Reading, Berkshire.

I love the Trug! It is beautifully made and it is all the more special because I was born and brought up in East Sussex, near Lewes. It will be very useful for all the vegetables I have grown with the children this year – potatoes, runner beans, courgettes and tomatoes, as well as for all the flowers. It will be very well looked after here. Alexander Roberts.

A beautifully made No.1 Flower Trug arrived at midday today in perfect condition. Thank you so much for doing this so quickly. Donald Lockhart, Hayle, Cornwall.

Just a quick note to say thank you to you and your son. We were really pleased with the Trug and enjoyed meeting your son very much and learning about this lovely craft. The Trug was a present for a very close friend and she was absolutely delighted. Christine James.

Do keep up the good work! People are turning more and more to handmade and authentic objects and I get a real pleasure out of possessing and making a gift of something that is NOT mass produced. It DOES make a difference. Ellen Jolley, Bruebach, France.

I am pleased to report that my order arrived today. The Trugs are lovely, so, thank you. Marion Clarke, Brighton, Sussex.